Privacy Policy

Introduction

ServiceNet Pro ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website servicenetpro.info or use our painting services.

Information We Collect

We collect information that you provide directly to us when you:

• Request a quote or consultation through our contact forms
• Contact us via phone, email, or in person
• Schedule painting services or maintenance plans
• Subscribe to communications or updates

Personal Information

The types of personal information we may collect include:

• Name and contact information (email address, phone number, mailing address)
• Property information (address, type of property, project details)
• Payment information for services rendered
• Communication preferences and history

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activities, including:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website or source
• Device information and operating system

How We Use Your Information

We use the information we collect to:

• Provide painting services and respond to your inquiries
• Schedule appointments and consultations
• Process payments and maintain service records
• Send service updates, maintenance reminders, and relevant communications
• Improve our website and service offerings
• Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our business operations (payment processors, scheduling systems)
• When required by law or to protect our legal rights
• In connection with a business transfer or acquisition
• With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal requirements
• Withdraw consent for certain uses of your information
• Lodge a complaint with the Privacy Commissioner of Canada

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Service records and communication history may be retained for business and legal purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Governing Law

This Privacy Policy is governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts of Alberta.